Last Updated: May 2026

Introduction

Welcome to Saint Johns Orthodontics (“Saint Johns Orthodontics,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website, orthodontic services, and SMS/text messaging program.

By accessing our website, scheduling a consultation or appointment, submitting any online form, or opting in to receive SMS communications, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

Orthodontic Services

Saint Johns Orthodontics provides professional orthodontic services, including:

• Orthodontic consultations
• Complimentary consultations
• Braces treatment
• Invisalign® treatment
• Retainers
• Orthodontic evaluations
• Appointment scheduling
• Billing assistance
• Customer support
• Related orthodontic services

The information on this website is provided for informational purposes only and should not be considered professional medical or orthodontic advice.

Appointment Requests

Appointments and consultations may be requested through our website, by telephone, or in person.

All appointment requests are subject to confirmation by Saint Johns Orthodontics.

SMS Terms of Service

Program Name

Saint Johns Orthodontics SMS Program

Program Description

The Saint Johns Orthodontics SMS Program allows patients and prospective patients who have provided express consent to receive SMS communications from our office.

SMS messages may include:

• Consultation confirmations
• Appointment confirmations
• Appointment reminders
• Treatment updates
• Billing notifications
• Customer support communications
• Office announcements
• Responses to patient inquiries
• Occasional promotional messages regarding orthodontic services, special offers, and practice updates (only where marketing consent has been provided)

Message Frequency

Message frequency varies depending on your appointments, treatment plan, account activity, and interactions with our office.

Message & Data Rates

Message and data rates may apply for messages sent to you from us and from you to us.

For questions regarding your text messaging or data plan, please contact your wireless provider.

Opt-Out Instructions

You may cancel the SMS service at any time by replying STOP to any SMS message.

After sending STOP, you will receive one confirmation message confirming your unsubscribe request.

Following this confirmation, you will no longer receive SMS messages from Saint Johns Orthodontics unless you choose to opt in again.

Rejoining Instructions

If you previously opted out and wish to receive SMS messages again, simply complete a new consultation request, appointment request, or contact form and provide your consent again.

You may also contact our office directly to request that SMS communications be re-enabled.

HELP Instructions

If you experience issues with our messaging program, reply HELP to any SMS message.

You may also contact us directly.

Saint Johns Orthodontics
Phone: (904) 460-2200
Email: greatsmiles@saintjohnsortho.com
Website: https://saintjohnsorthodontics.com

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Age Requirement

By opting into our SMS program, you represent that you are at least eighteen (18) years of age or have permission from a parent or legal guardian.

Consent

Your consent to receive SMS messages is not a condition of receiving orthodontic treatment or purchasing any goods or services.

SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, messaging providers, and telecommunications carriers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

For additional information regarding how your personal information is collected, used, and protected, please review our Privacy Policy: https://saintjohnsorthodontics.com/privacy-policy

User Responsibilities

By using our website or services, you agree that:

• The information you provide is accurate and complete.
• You will promptly update your contact information if it changes.
• You will use our website only for lawful purposes.
• You will not attempt unauthorized access to our systems.
• You will comply with all applicable laws while using our services.

Intellectual Property

All content on this website, including text, graphics, logos, images, videos, trademarks, documents, and other materials, is the property of Saint Johns Orthodontics unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or otherwise used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Saint Johns Orthodontics is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Disclaimer

This website and its contents are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

Saint Johns Orthodontics does not guarantee uninterrupted website availability or that the website will always be error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, Saint Johns Orthodontics shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of this website, our services, or our SMS messaging program.

Compliance Statement

Saint Johns Orthodontics complies with applicable telecommunications regulations, carrier requirements, CTIA guidelines, and industry standards governing SMS communications.

By opting into our SMS messaging program, you acknowledge and agree to receive SMS communications in accordance with these Terms & Conditions.

Legal Compliance

These Terms & Conditions shall be governed by all applicable federal, state, and local laws.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Privacy Policy

Your use of our website, services, and SMS messaging program is also governed by our Privacy Policy.

Please review our Privacy Policy: https://saintjohnsorthodontics.com/privacy-policy

Changes to These Terms

Saint Johns Orthodontics reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon posting to this page with the revised “Last Updated” date.

Your continued use of our website or services after updates are posted constitutes your acceptance of the revised Terms & Conditions.

Contact Information

Saint Johns Orthodontics
Website: https://saintjohnsorthodontics.com
Phone: (904) 460-2200
Email: greatsmiles@saintjohnsortho.com
Address: 559 W. Twincourt Trail Ste. 602, St. Augustine, FL 32095